PERL: Best Practical - Request Tracker (Enterprise-grade ticketing system)
http://www.bestpractical.com/rt
http://www.bestpractical.com/index.html
http://blog.bestpractical.com/2008/07/today-were-rele.html#screenshots
Dublin bus project - Integrated Ticketing System
http://www.dublinbus.ie/projects/integrated_ticketing_system.asp
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